Welcome to GameXara (“we,” “our,” or “us”). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit https://gamexara.com or purchase products from our website.

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following information when you use our website:

Personal Information

• Full Name
• Email Address
• Mobile Number
• Billing Address
• Shipping Address (for physical products)
• Order History
• Customer Support Communications

Payment Information

Payments are processed securely through trusted third-party payment providers.

GameXara does not store your debit card, credit card, UPI PIN, CVV, or banking credentials on our servers.

2. How We Use Your Information

We use your information to:

• Process and fulfill your orders
• Deliver digital codes and physical products
• Verify transactions and prevent fraud
• Provide customer support
• Send order confirmations and updates
• Improve our products and services
• Respond to inquiries
• Comply with legal obligations

3. Digital Product Delivery

For digital products such as gift cards, memberships, and activation codes, your email address is used to deliver your purchased digital codes.

Delivery is generally completed within the timeframe mentioned on the product page.

4. Cookies

GameXara uses cookies and similar technologies to:

• Remember your shopping cart
• Save your preferences
• Improve website performance
• Analyze visitor traffic
• Enhance user experience

You may disable cookies through your browser settings; however, some website features may not function correctly.

5. Third-Party Services

We may use trusted third-party service providers including:

• Razorpay (Payment Processing)
• Google Analytics
• Google Ads
• Google Merchant Center
• WhatsApp Business
• Shipping Providers (for physical products)
• Email Service Providers

These providers receive only the information necessary to perform their services.

6. Data Security

We implement appropriate technical and organizational security measures to protect customer information from unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no method of internet transmission is completely secure.

7. Information Sharing

We do not sell, rent, or trade your personal information.

Your information may be shared only when necessary to:

• Process payments
• Deliver products
• Prevent fraud
• Comply with legal requirements
• Respond to lawful government requests

8. Customer Rights

You may request to:

• Access your personal information
• Correct inaccurate information
• Delete your personal information (where legally permitted)
• Request details about how your information is used

To exercise these rights, please contact us using the information below.

9. Marketing Communications

If you subscribe to promotional emails, we may send updates about:

• New arrivals
• Promotions
• Discounts
• Gaming offers

You may unsubscribe at any time using the unsubscribe link included in our emails.

10. Children’s Privacy

GameXara is not intended for children under the age of 13.

We do not knowingly collect personal information from children.

11. Third-Party Links

Our website may contain links to third-party websites including PlayStation, Xbox, Steam, Nintendo, and other service providers.

We are not responsible for the privacy practices or content of those external websites.

12. Changes to this Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be published on this page with an updated Effective Date.

13. Contact Information

GameXara

Website: https://gamexara.com

Phone: +91 7066611470

Business Address:

Amravati, Maharashtra, India

Business Hours:

Monday – Saturday

8:00 AM – 6:00 PM (IST)